Terms and conditions
Latest update: February 2026
1. Acceptance of Terms
- 1.Terms and Conditions are a legally binding agreement between the User (“Client”, “Keeper”, “you”, “he/she”) and Leeve Technologies, Pte. Ltd. (“Leeveit”, “we”, “us”, “our”, or “Company”), which covers the usage of Leeveit platform.
- 2.By clicking “I accept”, the User warrants to have read and understood these Terms and Conditions, and agrees to be bound by them.
- c)Leeveit can change and/or update these Terms and Conditions at any time. You are expected to have read and accepted these Terms and Conditions, including any changes, every time you open and make use of Leeveit platform.
2. Definition of Terms
- 1. “Space”: a specific area/site in a given address, listed and advertised in Leeveit platform for use (“Space Solution”), short term or long term, as:
- (i)parking of vehicle/s, or
- (ii)deposit of item/s and/or vehicle/s, or
- 2.“Space Solution”: the service being provided at a certain defined Space.
- 3.“Leever(s)”: any person/s who registered as part of the community and/or makes use of the platform, whether as a Keeper or as a Client.
- 4.“Keeper”: the owner of the Space.
- 5.“Client”: the person who avails, via Leeveit platform, of the use of the Space.
- 6.“Total Contract Value”: the monetary consideration to be paid by the Client in contracting the use of Space Solution via Leeveit platform.
- 7.“Compensation Fee”: that percentage of Total Contract Value due to the Keeper for the use of the Space.
- 8. “Leeveit service fee”: that percentage of Total Contract Value due to Leeveit, which shall cover gateway costs, insurance, and the Leeveit service charge including any taxes related to said commission.
- 9.“Leeveit platform”: refers to both Leeveit website and the mobile application, by which Leever can list or find Space for parking or storing items.
- 10.“Listing”: the process of creating an advertisement of available Spaces for deposit of the item(s) and/or vehicle(s) or parking; for short – or long – term as mentioned in section 4.1.2.
- 11.“Contract”: refers to a contract of lease of parking space, or a rental contract for personal items and/or vehicle(s).
- 12.“Stored item(s) and/or vehicle(s)”: e item(s), and vehicle(s) to be stored as defined in a contract.
- 13.“Prohibited Items”: items that cannot be stored under any circumstances, as indicated by these Terms and Conditions in section 9.2.
- 14.“Leeveit” means Leeve Technologies Pte. Ltd., IP owner and operator of the platform. Leeve Technologies, Inc., the company who acts as the marketing and operational arm in the Philippines for the Keeper by providing the Leeveit platform whereby Clients can book spaces of the Keeper for their requirements for parking and deposit of items.
3. Privacy Policy
Leeveit has a Privacy Policy, which is part of these Terms and Conditions. You as a Leever must read and agree to this Privacy Policy, before making use of the Platform. As soon as you click “I AGREE”, you are expected to have read both the Terms and Conditions and the Privacy Policy thoroughly and you agree to the both.
4. General Conditions
- 4.1Legal Capacity
Leeveit services are reserved to persons (individuals or juridical entities) who have legal capacity, by themselves or through authorized representatives, to enter into contracts and agreements.
- 4.2 Agency Agreement & Service Agreement
- 4.2.1 Leeve Technologies, Inc. is an acting agent for Leeve Technologies, Pte. Ltd, a Singaporean entity, which is the IP owner of Leeveit.
- 4.2.2 Leeveit operates as an online platform that facilitates the listing and promotion of Spaces by Keepers, as well as enables Clients to search, engage with Keepers, make bookings, and complete payments. When users interact with the Leeveit platform, they are engaging with Leeve Technologies, Pte. Ltd.
- 4.2.3 Leeve Technologies, Inc. exclusively offers operational and media support to facilitate the advertising and marketing of Spaces by Keepers.
- 4.2.4 This agreement is subject to clauses in these Terms and Conditions, agreed Contracts, the Privacy Policy, and the Legal Notice.
- 4.2.5 The Keeper enters into this service agreement upon signing up to the Leeveit platform and confirms that he has fully reviewed and understood the agreement upon acceptance of every booking request or prior to entering into a Rental Agreement with the Client.
- 4.2.6 This service agreement is terminated in any following case;
- 1. Keeper deactivates/deletes his/her account in the Leeveit platform
- 2. Leeveit deactivates the account of the Keeper for any reason including but not limited to the following;
- 1.The Keeper is collecting the compensation fee outside the Leeveit platform
- 2.Bad reviews are given by the Clients that are verified by Leeveit
- 3.The identity of the Keeper is not valid or does not meet the conditions as defined in the Terms and Conditions
- 4. Keeper listing is not a valid listing (address is incorrect, photos are not reflecting the true state of the space, the Keeper does not have the legal authority to list the Space on the Leeveit platform, etc.)
- 5. The Keeper is violating the Community Guidelines
- 6. Other grounds as per the discretion of Leeveit, including when listing, message, or any other content provided by Keeper on the Leeveit platform is found to be unlawful, immoral, inappropriate, objectionable or in violation of these Terms and Conditions.
- 4.2.7 The Keeper agrees that Leeveit has the right to and therefore will collect the total compensation fees on behalf of the Space provider, as further described in section 4.5.7.
- 4.2.8 Compensation fee settlements are arranged and managed automatically by the Leeveit platform. For invoices paid on-platform, the Keeper will receive weekly remittances. The cutoff is Tuesday 12:00 AM; amounts paid before the cutoff are targeted for deposit to the Keeper’s indicated account by Friday. Actual crediting may vary by banking cutoffs, holidays, and anti-fraud checks. Leeveit may adjust timing as reasonably required to complete compliance reviews or resolve chargebacks.
- 4.2.9 Leeveit service fee will be 20% of the Total Contract Value for Storage Spaces, and 15% for Parking Spaces and will be deducted from the amount to be disbursed to the Keeper. Leeveit may update service fee rates with at least 15 days’ notice via the platform and/or email.
- 4.2.10 In case of the predefined requirement of an Official Receipt, the Keeper has the responsibility to ensure that he/she can provide. The receipt should at least capture the Total Fee as a compensation of the Space Solution.
- 4.2.11 The Keeper is responsible to ensure compliance to the government reporting requirements and any applicable local Law(s).
- 4.2.12 The role of Leeveit as an agent is strictly limited to providing listing services, marketing support, and facilitating the payment process between the Keeper and the Client. Leeveit does not act as a legal agent for the purpose of lease execution or property management and does not assume any rights, responsibilities, or liabilities arising from the contractual or physical relationship between the Client and the Keeper.
- 4.2.13 Limited administrative authority for nonpayment.
To protect Keepers and maintain platform integrity, the Keeper grants Leeveit a limited, revocable administrative authority to (a) deliver termination notices for nonpayment to Clients on the Keeper’s behalf in accordance with Section 8.5; (b) disable extensions, access, or renewals for overdue bookings; and (c) schedule move-out steps after termination. This authority is strictly limited to communications and account-level actions; Leeveit does not act as a legal agent for lease execution or property management (see Section 4.2.12).
- 4.3 Purpose of the Leeveit platform
- 4.3.1 Leeveit enables the Keeper and the Client to negotiate, agree and manage bookings of short-term or long-term use of a Space for parking of vehicle/s or the temporary depositing of item(s) and/or vehicle(s). Leeveit provides the market with a platform that allows for transactions to be entered and performed through convenient use and support of information technology, secured payment methods, and with insurance coverage when applicable.
- 4.4 Legal customers
Leeveit services are reserved for persons, legally able or authorized to enter into contracts and agreements, or for duly represented legal entities. Our services are not available for minors. Leeveit reserves the right to close, remove, deactivate and disable access of a user’s account and listing(s), if we consider listing(s), messages, or any other provided content on the Leeveit platform to be objectionable, inappropriate, or in violation of these Terms and Conditions.
- 4.5 Total Contract Value / Payment
- 4.5.1 The Keeper warrants that his/her/its listed Space Solution Fee is within the set market standard as indicated in the Leeveit platform. In case the Keeper wants to set Total Contract Value that is higher than the current market standard, the listing price will be subject to the price approval of Leeveit, and to its full discretion can approve/reject the price.
- 4.5.2The Compensation Fee will be accounted and managed automatically by Leeveit platform, and the amount due shall be remitted to the Keeper on a monthly basis following the receipt of the Total Contract Value. Remittance shall be indicated by the Keeper which can be via bank or money transfers.
- 4.5.3 Upon acceptance of the contract, the system will collect the fees for the Total Contract Value from the Client through third-party electronic payment system or directly via bank. By using this payment solution, the Client confirms agreement to these Terms and Conditions as applicable to the Space Solution contracted.
- 4.5.4If the contract term is for period of one (1) month or less, the full amount of Total Contract Value must be paid before the Contract becomes effective. If the contract term exceeds one (1) month, the Client shall pay upfront the fee for the first month before the Contract becomes effective, and then pay the subscription fees for the use of the Space Solution Fee on/or before the Due date indicated on the monthly invoices. In the event the Client fails to pay the obligated fees within the agreed time, the Keeper may terminate the contract, without prejudice to settlement of just and demandable claims.
- 4.5.5 When required by Client and agreed to by the Keeper, the Keeper shall issue an Official Receipt and/or invoice for all payments received in accordance with applicable tax regulations.”
- 4.5.6The Keeper shall ensure compliance with applicable local laws, government regulations and reporting requirements in connection with the transactions entered into with Leever/s.
- 4.5.7 The Keeper is the legal lessor and supplier of the Space Solution to the Client for all legal and tax purposes. Accordingly:
(a) All invoices, official receipts, and other tax documents relating to the rental of the Space shall be issued solely by the Keeper in accordance with applicable laws and regulations, and shall serve as the basis for any expense recognition and input VAT claims of the Client, subject to applicable tax laws and compliance by the Keeper;
(b) Leeve Technologies Inc. acts solely as a duly authorized collection agent of the Keeper, as agreed under these Terms and Conditions, including authority to receive, process, and acknowledge payments from the Client for and on behalf of the Keeper;
(c) Payment made by the Client to Leeve Technologies Inc. shall be deemed valid and complete payment to the Keeper for all legal and tax purposes;
(d) Leeve Technologies Inc. does not recognize the rental income as its own, shall not be considered the supplier of the Space, and shall not be responsible for the issuance of tax documents related to the rental transaction.
Invoices may indicate that payment is facilitated through Leeve Technologies Inc. as the authorized collection agent of the Keeper.
- 4.6Anti-circumvention The Keeper and the Client explicitly agree that all fees and charges for all bookings must be transacted via the Leeveit platform. Under no circumstances may a Keeper solicit, accept, or redirect payment related to a booking in cash, direct bank transfer, or any other off-platform method. Similarly, a Client may not offer or attempt to pay off-platform. Any inquiry, lead, or interaction initiated through the Leeveit platform shall be deemed a Leeveit-sourced transaction. The Keeper and Client agree not to, directly or indirectly, negotiate, transact, or complete any booking outside the platform for a period of twelve (12) months from the date of first interaction. Any attempt to circumvent Leeveit, including but not limited to marking a listing as unavailable, redirecting users off-platform, or facilitating off-platform arrangements, shall constitute a breach of this Agreement, regardless of whether the transaction was ultimately completed or payment was successfully made. Any breach of this clause may result in suspension or termination of the involved accounts. In addition, the Keeper shall be liable to pay Leeveit liquidated damages equivalent to the higher of (i) two (2) times the applicable service fee based on the total contract value of the booking, or (ii) ₱30,000. If the Client knowingly participates in or facilitates any such circumvention, the Client may also be held liable for the same liquidated damages. The parties acknowledge that this amount represents a reasonable, good-faith pre-estimate of Leeveit’s likely losses (including fraud/chargeback risk, support, and compliance costs) and is not a penalty. The foregoing remedies are without prejudice to, and shall not limit, any other rights or remedies available to Leeveit under applicable law or this Agreement, all of which are hereby expressly reserved. The Keeper irrevocably authorizes Leeveit to deduct, debit, or withhold such amounts from any current or future payouts, balances, or receivables. If such amounts are insufficient, the Keeper agrees to settle the outstanding balance within seven (7) days from notice. Leeveit reserves the right to pursue all available remedies to recover such amounts, including account suspension or termination, referral to collection agencies, and legal action. The Keeper agrees to reimburse all reasonable costs of collection, including legal fees and administrative expenses.
- 4.7Access of the stored item(s) and/or vehicle(s)
On the Leeveit platform, there are two types of Access modes; Full Private Access, which allows for full private access by the Clients, and Partial Access, in which case the Keeper provides access to the Clients, upon coordination and confirmation between the two parties.
For parking spaces that would require a permission letter and/or access card, the Keeper is responsible to ensure that that the building/homeowners’ association is allowing the conduct of renting out the Space and should be able to provide a copy of the permission letter duly signed and authorized by the relevant authority, prior listing his/her parking Space in the Leeveit platform. Also, the Keeper needs to secure the access card for the Client, the relative cost will be shouldered by the Client or as agreed and confirmed by both parties.
- 4.8Liability on Damages
- 4.8.1On the Space
The Client shall be responsible for all damage done to the Space caused by any fault, negligent act or omission of the Client, or due to the character of the item(s) deposited or consigned by the Client, in which case, the Client shall compensate the Keeper for reasonable repairs, or restoration of the Space to its former condition prior to sustaining the damage. - 4.8.2 On the Parking Space
The Client shall be solely responsible for the safety of his/her/its vehicle/s and the contents inside. The Keeper shall not be responsible for the loss or damage to the vehicle or its contents whether or not such loss or damage is caused by any other vehicle(s) or person(s) in the premises or surrounding area. - 4.8.3 On the Stored item(s)
The Keeper is responsible for the loss or damage of the item/s deposited or consigned for any causes other than due to fortuitous event, or due to wear and tear, or due to the character of the item/s, or due to fault or negligence of the Client. - 4.8.4On the vehicle(s)
For both full or partial rented parking space, the Keeper shall not be responsible for the damage to the Client’s vehicle, whether or not such damage is caused by any other vehicle(s) or person(s) in the parking Space and/or surrounding area. - 4.8.5 Access/ Movements
Only the Space as defined in the listing as the Space Solution is covered. Hence, this excludes damages on transportation, access (i.e. elevator, stairs, etc), and any other damages incurred during movement to and/or from the Space. - 4.8.6 Pest Control & Infestation
For full-space rentals, the Client (Leever) shall be responsible for arranging and maintaining pest control within the rented Space for the duration of the booking, including, where necessary, the engagement of a pest control service. For shared-space or per square meter rentals, the Keeper shall be responsible for implementing reasonable pest control measures within the Space.
Both the Keeper and the Client shall ensure that stored item(s) are clean, dry, free from food, organic waste, or any other material that may attract pests. The Client is strongly encouraged to use sealed plastic containers instead of cardboard boxes, and may use repellents such as mothballs or insect deterrents where appropriate.
Leeveit shall have no liability for any loss, damage, or cost arising from pest infestations, regardless of origin. Any pest-related dispute or cost allocation shall be resolved directly between the Keeper and the Client. If, upon inspection, an infestation is determined to have originated from the Client’s stored item(s), the Client shall bear all treatment and damage costs. If the infestation is determined to have originated from the Keeper’s Space, the Keeper shall bear such costs.
- 4.8.1On the Space
5. Obligations of the Leevers
- 5.1 Leevers
- 5.1.1 User must register and login on the Platform either through a Social Media account, or through his/her full name, email address, and a password to become a Leever.
- 5.1.2 The Leever is responsible for all activities carried out in Leeveit platform and for the security of identity and personal information.
- 5.1.3As a Client, and/or a Keeper, you are required to verify your identity. You warrant that all documents provided are valid, complete, accurate, up-to-date and that the registration is made under your identity. Next, to that, a Client and/or Keeper should at least 18 years old of age, or is a company, duly existing and registered under the relevant local law(s). You warrant that you are not seeking storage of prohibited items, section 10.2, will not use the Space for residential purposes or any unlawful purpose other than for temporary storage of item(s) and/or vehicle(s) or parking, and will not interfere with the Keeper’s reasonable enjoyment of the rest of the premises.
- 5.1.4Any Leever of Leeveit is responsible for all activity carried out on Leeveit platform. If you discover or suspect that any of your personal details are known by a third party or are being used without authorization, you must contact us immediately via:
support@Leeveit.com - 5.1.5 As a Leever you are expected to ensure prompt communication to enable fast transacting between a Keeper and potential Client. Hence, you are expected to reply to messages as soon as feasible and within maximally 48 hours of receipt.
- 5.2 Keeper
- 5.2.1 The Keeper must provide accurate details of his/her listed Space, that include size, location, rental mode, security, and access, and accompanied by graphic, pictures, and materials descriptive of the Space. The Keeper must likewise state the specific terms and conditions for the use of the Space not otherwise provided herein. All details, graphics, pictures, and other information must be complete, accurate, and up-to-date to the best of your belief and knowledge.
- 5.2.2 In case Space offered will later become unavailable for any reason, you should deactivate your listing. Listing(s) that have previously agreed Contracts with set move-in dates, are subject to conditions, as defined in Article 7 “Cancellation”.
- 5.2.3You acknowledge and agree that you are responsible for any content that is posted on your account and/or listings. Accordingly, you acknowledge and warrant that for any listing and booking of Space, you will not breach the agreements that you have entered into with any third party, you will be in compliance with all laws, tax and reporting requirements, and any other rules and regulations that may apply to any listed Space, including, but not limited to, building/Home Owners associations ’ rules and regulations (if applicable), zoning laws, laws governing rentals of residential units, and not in conflict with rights of third parties.
- 5.2.4 You will comply with the access and security arrangements set out in the Contract.
- 5.2.5 The Keeper ensures that it has taken all steps and has obtained all permits that allow the Client to have access and use of the parking space. Incidental expenses in securing access cards/permits from third parties shall be shouldered by the Client and shall be settled as agreed between the Keeper and the Client.
- 5.2.6The Keeper is responsible to check the condition, description, and quantity of the item(s) being stored in his/her Space to be the same as those declared by the Client in Leeveit platform. The Keeper may ask the Client to remove the item(s) if found to be prohibited. The Keeper may also take steps to inform law enforcement authorities and act to remove the prohibited items from his/her property.
- 5.2.7 You will use reasonable efforts to safe keep and maintain the security of the item(s) and/or vehicle(s) as your main responsibility as a Depositary. You ensure that they remain undisturbed and, in any case, take at least equivalent security precautions in relation to the stored item(s) and/or vehicle(s) as you (would) do with your own property at the premises.
- 5.2.8 You are responsible to validate the identity of the Client and/or the authorized representative to do transactions like depositing/storing the items, picking up item or releasing of stored items.
- 5.2.9At the end of the Contract, the Keeper must release the deposited item(s) and/or vehicle(s) strictly in accordance with the official Inventory of Stored Item(s) and update both the Leeveit platform and the Leeveit team regarding the move-out activity.
Before releasing any item(s), the Keeper is responsible for ensuring that all outstanding bills have been fully paid via the Leeveit platform or other approved payment methods. If the Keeper releases item(s) without verifying full payment, the Keeper assumes full financial liability for any unpaid amounts, and Leeveit shall have no obligation or accountability for such unpaid bills. - 5.2.10The Keeper shall have the right to detain the item(s) and sell the same in private or public auction in the event of the Client’s failure to pay fees or other charges. Such action must be conducted in coordination with Leeveit to ensure compliance with platform processes and transparency.
Leeveit’s role is limited to facilitating communication, documentation, and the settlement of proceeds. The Keeper retains sole responsibility for the safekeeping, removal, and disposal of items and agrees that Leeveit does not assume any obligation for the physical handling or storage of such property. - 5.2.11 Leeveit may offer assistance to Keepers in preparing or collecting supporting documents needed for the use of the Space or the facilitation of access, including but not limited to building permits, homeowners’ association approval letters, government IDs, OR/CR of vehicles, or driver’s licenses. This support is strictly limited to administrative coordination and does not constitute verification, authentication, or legal validation of any document provided by either party. Leeveit does not have the capacity to confirm the completeness, accuracy, authenticity, or legal sufficiency of such documents and assumes no liability or responsibility for any errors, omissions, misrepresentations, or consequences arising therefrom. It is the sole obligation of the Keeper to ensure that all necessary documentation is obtained and valid, and of the Client to ensure that all submitted documents are truthful and complete.
- 5.3 Client
- 5.3.1The Client agrees to comply with the access and security arrangements on the use of the Space, as defined in the Contract with the Keeper. In the event of non-compliance, the Keeper shall have the option to terminate the Contract for the use of the Space.
- 5.3.2As a Client, you acknowledge and agree to pay the fees for the rental of space(s) promptly and in good faith, using the third-party electronic payment system. Client must pay on time. Insurance terms and continuity are governed exclusively by Section 11. Coverage pauses on the 8th calendar day after the due date if unpaid. Insurance terms and continuity are governed by Section 11; persistent nonpayment may lead to termination under Section 8.5.
- 5.3.3At the end of the booking period or upon termination of the Contract, as defined in Article 8, you need to retrieve your deposited item(s) and/or vehicle(s) promptly, vacate the Space entirely, and confirm the move-out of the deposited item(s) and/or vehicle(s) through the Leeveit platform. Furthermore, it is your responsibility to ensure that the Space is left in the same condition as it was upon initial occupation. Prior to the retrieval of your items, all outstanding bills must be settled. Additionally, should you exceed the agreed-upon booking period, you will be required to compensate for the additional days at a rate equal to the daily equivalent of the monthly fee on a per-day basis.
- 5.3.4You are expected to visit/ view the Space prior finalization of the booking or you are already familiar with and accept the state of the Space as-is.
- 5.3.5Leeveit work on building a community in trust, therefore as a Client, you warrant full transparency of the item(s) to be deposited on the Space. You need to ensure the proper declaration and documentation of the Inventory of the stored item(s). In case of removing and/or adding item(s) to store in/from the Space, you need to update the inventory via Leeveit platform. All item(s) that are not declared under “ Inventory List ” will not be covered/insured.
- 5.3.6 You agree that the stored vehicle(s), and the item(s) inside of the vehicle are not part of the general insurance coverage under the Contract, as vehicles are defined as an exclusion. While the Keepers ’ premises are covered under this Agreement, vehicles are not covered and require an additional insurance policy. You may contact our Leeveit customer support for our prearranged package or arrange for an insurance policy yourself.
6. Contract
Leeveit provides Leevers with a digital contract to seal a booking transaction, that must be agreed on by both parties and will be sent to their email address. The agreed contract(s) can be downloaded from the "Bookings" section; go to View Booking, and then click View Contract.
7. Cancellation
- 7.1 Definition:
- 7.1.1Reserving Out Period – the days between the approval of the reservation request and booking confirmation through payment.
- 7.1.2 Cooling off Period -
- 1 For Storage and Parking – three (3) days after confirmation of the Booking/ payment has been settled or one (1) day before the start of the Contract date, whichever comes earlier.
- 7.1.3 Notice Period – the number of days/weeks that allows both parties to recover from a cancellation, to find a different solution.
- 7.2 Policy
Before finalization of a booking through payment, the Client can cancel his/her reservation via Leeveit platform, that is not subject for any fees.
At any given time, the Keeper and the Client have the option to terminate the contract without any motivation, which will be subject to a Notice Period. The procedure of initiating the cancellation must be done via Leeveit platform.
- 7.2.1 Storage and Parking Space
- 7.2.1.1 Both the Keeper and the Client may cancel the Contract of Deposit or the booking maximum three (3) days after the confirmation of the Contract (“Cooling Off Period”) and receive a refund. After the Cooling Off Period, you can cancel, but you are not entitled to a refund. The party who wishes to cancel the Contract should do the cancellation via Leeveit platform, in the "Bookings" section. However, both parties will follow the applicable Notice Period.
Notice Period is adjusted according to the duration of the booking, please see below;
Type of Space Booking Notice Period Storage 3 days to 7 days 7 days 8 days to 14 days 7 days 15 days to a month 7 days 31 days and more 30 days Parking 3 days to 7 days 7 days 8 days to 14 days 7 days 15 days to a month 7 days 30 days and more 30 days Empty Lot 30 days and more 30 days - 7.2.1.2 If a Client cancels his/her requested booking within the Cooling Off Period, Leeveit will charge a cancellation fee of a minimum of PHP 250.00 or 10% of the payment transferred / total rental fee for the short-term booking (whichever is higher); and the rest will be refundable. This amount is for the costs made in accommodating the rental, viewings, processing of payments, and the cancellation.
- 7.2.1.3If a Keeper cancels the booking within the Cooling Off Period, he/she will not be entitled to receive any compensation payment (in connection to that booking), and in the case of received remittance for the canceled booking, Leeveit will deduct the total amount on the next remittance schedule.
- 7.2.1.4If a Client cancels the requested booking beyond the Cooling Off Period, the required payment will cover the rental fee for the whole Notice Period, regardless of whether he/she have vacated or removed his/her stored item(s) and/or vehicle(s) in that period. The Keeper will receive the Space Solution Fees for whole Notice Period; he/she reserves the right to hold or not release the stored item(s) and/or vehicle(s) if he/she have not yet settled the remaining rental fees.
- 7.2.1.5If a Keeper wishes to cancel the booking outside the Cooling Off Period, he/she acknowledge that he/she is breaking the terms of the Contract and agrees to continue to store and safe keep the stored item(s) and /or vehicle(s) for the Notice Period (if already located in the Space); and forfeit the compensation for the month and will only receive payment that will cover the notice period.
- 7.2.1.6 In case the Client changes his mind because of the Space condition and wants to cancel the booking on the start date of the Contract, he/she should do the cancellation via Leeveit platform and contact the Leeveit Customer Support. Leeveit has absolute discretion to refund a part of the rental fee or forfeit the whole amount.
- 7.2.1.7Reasons for Leeveit to consider a refund of the cancelled booking after Client moved in or on the booking date;
- 1.The space is too small to accommodate the items that are declared to be stored, and the Keeper misdeclared the size and the capacity of the space.
- 2.The location is different than advertised/listed in Leeveit platform
- 3.The Client can’t access the space – Leeveit will give the Keeper four (4) hours to respond to a Client that cannot get into the Keeper Space, on the mutually agreed and confirmed time.
- 4.The issue of safety, i.e. the doors/gates are destroyed and will require the Keeper to fix it or sudden sewage issue, electrical, roofing
- e)Changes to the rules of the space on the booking date that is not indicated in the Contracts
- 7.2.2 Penalties for the Keeper
The Keeper needs to provide a reason for cancelling a booking. This may be a sudden issue(s) in the Space (sewage, electrical, roofing, door/gate) or urgent personal matters that will hinder him/her to fulfill the booking.
Cancellation is subject to a cash penalty of PHP 250.00 per cancellation, within and beyond the cooling period. Canceling a booking can also negatively impact his/her account. If he/she does have an emergency with the Space, he/she is responsible to notify the Leeveit Customer Support, so the cancellation penalties and any negative marks on his/her account will be removed.
8. Termination of the contract
These clauses do not apply, in case the Contract is terminated due to non-payment, or a party is in breach of its obligations as defined in this Terms and Conditions. Conditions for the termination are described in the next section.
- 8.1Conditions for termination
- 8.1.1 As a Keeper, if you have reasonable suspicion that a Client is depositing a prohibited item(s), the Keeper can ask the Client to open and conduct checking on the packaging and/or the item(s) itself.
- 8.1.2 The Keeper may ask the Client to remove the item(s) prohibited or not allowed, as stated in the Rules of the Space. If the Client refuses to remove the item(s), the Keeper can terminate the Contract and ask the Client to remove all item(s) in the Space. The Keeper may also take steps to inform law enforcement authorities and take actions to remove the items from his/her property.
- 8.1.3If the Client uses the Space for any other purpose than defined in these Terms and Conditions, the Keeper may terminate the contract, giving the Client a Notice Period to retrieve his/her item(s) an/or vehicle(s).
- 8.1.4If the Keeper terminates a booking prior to the end of any minimum duration associated with a promotional or discounted rate, the Keeper forfeits any right to recover or reclaim the value of such discount. The Client shall not be required to pay back or compensate for any discounted amount under any circumstance where the Keeper initiates the termination.
- 8.2In case of Contract termination, for any reason other than a breach of these Terms and Conditions or non-payment by the Client, the Keeper needs to give a reason and follow the applicable Notice Period. Leeveit reserves the right to suspend the Keeper’s account in case of Contract termination without valid reason.
- 8.3 Removal of the item(s) and/or vehicle(s)
If the Client does not remove the item(s) and/or vehicle(s) upon reasonable notice, or fails to reclaim item(s) within 30 days after the Contract end date (the “ Abandonment Period ”), such item(s) may be deemed “ Abandoned Items .” Prior to any disposal or sale, the Keeper shall coordinate with Leeveit . Leeveit’s role is limited to facilitating documentation, communications, and processing of any proceeds or administrative records to ensure a transparent process in line with platform policies. For the avoidance of doubt, the Keeper remains solely responsible for the safekeeping, removal, transport, and disposal of Abandoned Items. Leeveit does not assume physical custody or liability for such property. The procedure for lien, notice, sale, and application of proceeds is governed by Section 8.4 . - 8.4Lien and Sale Procedure
The Keeper has a contractual lien on stored item(s) for unpaid amounts due under the Contract. Before any sale or disposal, the Keeper shall: (a) give the Client written notice via the Leeveit platform and email, including an itemized statement of charges and a description of the item(s); (b) provide a minimum 30-day cure period from notice; (c) if still unpaid, dispose of or sell the item(s) in a commercially reasonable manner; (d) apply proceeds to lawful charges and reasonable costs of sale/disposal, remitting any surplus to the Client (or holding it for the Client for a reasonable period if the Client cannot be reached); and (e) keep basic records (notices, photos/description, statements, and sale/disposal details). Leeveit’s role is administrative only (communications and records) and it is not a bailee or custodian. - 8.5 Platform-assisted termination for nonpayment.
Where a Client is in persistent arrears, Leeveit may, in its discretion and on behalf of the Keeper, issue a termination notice for nonpayment and coordinate off-boarding as follows:- Trigger. Either: (i) two (2) consecutive unpaid invoices beyond the grace and penalty windows in Section 17; or (ii) any single invoice that remains unpaid for 30 days after its due date.
- Notice & cure. Leeveit will provide written notice via the platform and email with an itemized statement and a 7-day cure period. Insurance continuity is governed by Section 11.
- Effect. If unpaid after the cure period, the booking is terminated for nonpayment; access/renewals may be disabled, and the Client must promptly vacate and settle outstanding sums.
- After termination. If items remain after termination, Sections 8.3 (Abandoned Items) and 8.4 (Lien and Sale Procedure) apply.
- Scope. Leeveit’s role is limited to communications, scheduling, and account-level actions (e.g., disabling smart-lock codes where applicable). Leeveit is not a bailee and does not handle property.
- Disputes & compliance. Leeveit may defer or decline action if a dispute, legal bar, or compliance review exists. All actions remain subject to applicable law and building rules.
9. Reviews
- 9.1Review
A review is a description of the experience of the Client and Keeper, regarding the transaction as defined in the Contract. Writing the reviews is an essential process and requirement to improve the satisfaction and quality of the future delivered service to customers. It allows for the filtering of the offered services on Leeveit platform and selection by the Keepers and Clients in the process of finding and making deposit/leasing agreements. Both the Client and the Keeper are expected to post a review after the end of the Contract. This particular review has to be written about the relevant experience during the Contract between Client and Keeper. - 9.2Writing the review
As a Client and Keeper, you are expected to write this review in full honesty and it cannot contain any bad words that might lead to feelings of harassment, discrimination, or infringement of privacy. Next to that, the review cannot contain any commercial messages, such as references to other websites or services of unrelated third-parties. - 9.3 Publication of a review
Leeveit will do the assessment of the review prior publishing to the Leevers’ account. On our discretion, we are entitled to delete or not publish a review.
10. Items
- 10.1 Storage items
Personal items and goods that can be deposited or stored in a Space, subject to Section 10.2 (Prohibited Items) and Section 11 (Insurance). For clarity, motor vehicles are not covered by the storage insurance in Section 11 and are parked at the owner’s risk unless a separate vehicle policy is arranged. - 10.2 Prohibited Items
The following items may not be stored under a Contract under any circumstances; Firearms, munitions, weapons or explosives; illegal goods including any class of drug, drug paraphernalia or stolen property; waste; cash and securities; radioactive materials; toxic, hazardous, polluted, radioactive or contaminated goods; flammable or hazardous goods including petrol, gas, oil, paint, white spirit or lighter fluid; anything damp, mouldy, rotten or infested with or damaged by parasites; any item which emits any fumes or strong odour, produces gas or leaks liquid; liquid of any type; living or dead plants, animals, insects, fungus or bacteria; food, drinks or perishable goods including fruit, vegetables, meat or cheese; any item which creates noise, generates heat, increases in size or may burst; or any item that may invalidate any insurance policy covering the Contract, including the Insurance Policy of Leeveit, as defined in Article 11.
11. Insurance
In the event that the other party under this Contract makes a claim under the Leevers’ Protection Guarantee, you agree to cooperate promptly and fully with all reasonable requests from that party in relation to that claim. In practice, and without limitation, this may mean responding to requests for information or documents or allowing inspection of the Space or deposited item(s) and/or vehicle(s). All storage bookings are covered by the insurance policy via Pioneer. Clients need to ensure on-time payments of their bills to ensure the insurance remains activated. On the 8th calendar day after the due date of the bill, Pioneer will cease to cover the items stored via the Leeveit booking.
Vehicles are excluded from the general insurance and requires an additional coverage; the Client can arrange his/her own insurance or ask Leeveit customer support for a potential prearranged package.
Items stored are insured up to a maximum value of PHP 50,000 per item. This refers to Various Owned Properties of the Insured, but EXCLUDING:
- - Foodstuffs
- - Liquids
- - Drugs
- - Cigarettes, tobacco and tobacco products
- - Wine and spirits
- - Weapons, explosives, fuel & fireworks
- - Chemicals, toxic or hazardous products
- - Cash (or any other document having money value) and values (coins and bullion, precious metals), credit cards and other means of payment
- - Securities and other securities and financial documents
- - Jewelry, precious stones, precious metals
- - Valuables worth more than PHP 50,000.00
- - Collections whose overall value exceeds PHP 50,000.00
- - Furs
- - Works of Art
- - Identification card, any Government-issued Identification Card, Property Title and similar documents
- - Moldy or contaminated objects
- - Stolen or illegally detained property
- - Pets (excluding stuffed animals)
- - Motor Land Vehicles
TOTAL SUM INSURED under SECTION up to 1,000,000.00
Perils Insured:
- - Fire/Lightning (F/L)
- - Burglary/Robbery (B/R),
- - Bursting, Overflowing of Water Tanks, Apparatus & Pipes (BOWTAP),
- - Extended Cover (Smoke, Explosion, Vehicle Impact, Falling Aircraft) (EC),
- - Riot, Strike, Malicious Damage (RSMD),
- - Broad Water Damage (BWD),
- - Sprinkler Leakage (SPRL),
- - Earthquake Fire/Shock (EQ),
- - Typhoon (TYP),
- - Flood (FLD)
Tenants are covered for legal liability claims for accidental bodily injury and/or property damage, up to PHP 100,000.
Specific Warranties & Clauses:
- - Aggregate Limit Endorsement
- - Legal, Supplementary Costs Inclusive
- - Philippine Territory & Jurisdiction
- - Total Asbestos Exclusion Clause
- - Seepage Pollution & Contamination Exclusion
- - Nuclear, Asbestos, Punitive Damages Exclusion
- - Institute Radioactive Contamination Exclusion Clause
Additional Exclusions:
DEDUCTIBLES: For Property Insurance related to Storage Operations: Fire/Lightning (F/L) – Nil; Burglary/Robbery (B/R) – PHP 10,000.00 per occurrence; Extended Cover (EC) – 1% of the Sum Insured of the affected items at the time of loss; Bursting, Overflowing of Water Tanks, Apparatus & Pipes / Riot, Strike, Malicious Damage (BOWTAP / RSMD) – PHP 10,000.00 per occurrence; Broad Water Damage / Sprinkler Leakage (BWD / SPRL) – PHP 10,000.00 per occurrence; Earthquake, Typhoon, and Flood (EQ/TYP/FLD) – 2% of the actual cash value of affected items at the time of loss. For Comprehensive Personal Liability: 5% of each and every claim, minimum of PHP 5,000.00.
- - Damage to Property in the Care/Custody and/or Control of the Insured
- - Professional Liability
- - Products Liability
- - Employer’s Liability
- - Automobile Liability
Declaration of Stored Items. For insurance and claim purposes, only items that are properly declared, documented, and recorded through the Leeveit platform are eligible for coverage. Declaration includes listing each item, providing clear photo documentation, and obtaining approval where required. Items that are not declared or are excluded under Section 10 shall not be covered. The declaration and approval process forms part of the official inventory and audit trail used for verification under this Section 11. Talk to our team to find out more or to discuss other options!
12. Community Guidelines
We want Leeveit to be enjoyable and safe for everyone. These guidelines help ensure that Keepers and Clients have a great experience.
- 12.1 Respect each other.
Be punctual for viewings, move-ins, or access; avoid abusive language; keep Spaces in good condition; and respect differences across our community. - 12.2 Firearms ban.
Carrying firearms in a Space (including during visits, move-ins, parking, or collection) is prohibited. Violations may result in deactivation. - 12.3 Fraud or illegitimate behaviour.
Prohibited conduct includes abusing promotions, collusion between Client and Keeper, illegitimate fee disputes, duplicate or dummy accounts, accepting bookings without intent to complete, or false insurance claims. - 12.4 Accurate personal and listing information.
Provide accurate, up-to-date identity and Space details (name, photos, location, size, access mode). Accounts may be deactivated for inaccurate information or account sharing. - 12.5 Act in good faith.
Engage honestly and conscientiously to minimize conflicts and disputes. - 12.6 Pay on time.
Fulfil financial obligations promptly to avoid operational issues and intervention. Repeated failures may violate these guidelines. - 12.7 Protecting the community.
In cases of recurrent non-compliance, Leeveit may refuse new bookings or extensions and assist with terminations to protect Keepers and Clients.
13. Intellectual Property
- 13.1 All intellectual property belonging to Leeveit platform, including any trademark or trade name, logos, software, and all other content (including, but without limitation, text, graphics, icons, videos, music, sound and links) is and remains at all times property of the Company and can as such not be used by any third-party. The aforementioned are protected under international copyright laws and you agree to not interfere with these in any way. Any of the above cannot be used by any third party without prior written consent.
- 13.2 All information and content provided by the Leevers in Leeveit and/or affiliates must not infringe with any other third-party intellectual property or other legal rights. You agree and warrant that content uploaded to the aforementioned is with the consent of the owners.
- 13.3 Leeveit is not responsible for the content that is placed in Leeveit platform by its Leevers. However, as soon as we are informed about content that infringes with the rights of third parties, with the privacy of other people, is inappropriate, or may cause harm to people, Leeveit will do its utmost effort to remove the content from the platform on the first possibility.
14. Information from the Leevers and the use of it
- 14.1 By providing or submitting texts, photos or any information to the Platform, the Leever automatically allows Leeveit a non-exclusive right and license to make use, reproduce, modify, edit, publish, interpret, create derivative works from, distribute and display such information (in whole or part). The Leever acknowledges that the Company is not obliged to publish any material submitted by the Leever.
- 14.2 All information accessed through the Platform, including, but not limited to, personal identification details, contact details, documentation of Leevers, Space address, and details about stored item(s) and/or vehicle(s), are strictly confidential and can only be used for establishing a transaction(s). Information that was already in the public domain or independently know to the Leevers, is excluded.
- 14.3 You must not upload and submit any information, content or material which:
- 14.3.1 Is misleading, false or inaccurate;
- 14.3.2 Is offensive, menacing, abusive, defamatory, harassing, racist, sexist, homophobic or obscene;
- 14.3.3 Violates the personal rights of others, privacy, causes inconvenience, nuisance, or anxiety to any person, or misrepresenting a person;
- 14.3.4 Breaches any ordinance, regulation, law or statute;
- 14.3.5Breaches any trademark, copyright, or other intellectual property rights, whether belonging to any third party or the Company;
- 14.3.6 Contains any viruses, Trojan horses, worms, time bombs, bots, or any other pieces of code that may modify, damage, delete, interfere with, covertly intercept, access without authority or expropriate any system, data or personal information; or
- 14.3.7 Creates liability for the Company or causes it to lose (in whole or in part) its services.
- 14.4Listing(s) may be disabled or removed at the Company’s discretion for reasons including, but not limited to, the following:
- 14.4.1 False information
- 14.4.2 Obvious plagiarism
- 14.4.3 Offers or allows depositing of any Prohibited Items
- 14.4.4 Review from other Leever(s) about the inaccuracy of the listing or doubts about the Keeper’s integrity
- 14.4.5 Any issues relating to payment of fees
- 14.4.6 Breach of clause 12.2 above
- 14.5 The Company may, in its sole discretion, suspend or terminate your account if the Company has suspicions that you have engaged in fraudulent, illegal or inappropriate activity, or activity that breaches these Terms and Conditions in connection with the Platform and the service provided. The Company may remove Spaces listed by you.
If you are suspected to have used the Platform or our Services either directly or indirectly to undertake any illegal or criminal activity, we have the right to pass on your full details and IP address to the relevant authorities. Please see our Privacy Policy. - 14.6 The Company allows Leevers limited access to other Leevers' contact information to provide its services and easy communication. You agree to not under any circumstances divulge or release personally identifiable information about another Leever to any third party without the written consent of such other Leever and our consent.
- 14.7 You agree that, with respect to other Leevers' personally identifiable information that you obtain through the Platform, you will only use such information:
- 14.7.1 For Platform-related communications that relate to a Space booking; or
- 14.7.2 While using services offered through the Platform,
- 14.7.3 For complaints; and
- 14.7.4 In accordance with applicable laws and regulations, including data protection and privacy laws.
- 14.8 We reserve the right to monitor messages sent via Leeveit platform for the purposes of research, training or identifying any breach of these Terms and Conditions.
15. Cookies
We may store information about your browsing behaviour within Leeveit platform, which we can access when you visit our Platform in the future. We do this to analyse visited pages and optimize your experience.
16. Limitations & Indemnity
- 16.1 Warrant of quality
Leeveit provides a Platform and the related services on an “as-is” and “as-available” basis. All Terms and Conditions, representations, and warranties that are not to be found in these Terms and Conditions, both in verbal, writing, or imposed by operation of law, or otherwise, including, but not limited to, the implied warranty of satisfactory quality for a particular purpose is hereby excluded. - 16.2 The accuracy of the expected outcome
Leeveit does not provide warranties, conditions, and guarantees on its Platform or the related services as to the completeness or accuracy of any advice or information from and to the Platform, or any third-party service found on the Platform. Next, to that, it does not provide the aforementioned as to the results or outcome of arrangements made through the Platform, or that the Platform, its content, and the servers are error-free, virus-free, or is free of any harmful components, and is timely and secure. - 16.3 Liability
All Contracts between the Keepers and Clients are accepted and carried out entirely at the risk of the Leevers. Leeveit or any person related to them as an officer, director, investor, or employee of the company is to the fullest extent permitted by local laws excluded to any liability for claims, damages, losses, costs or any expenses arising out of any arrangements that Leevers made in connection to Leeveit platform. All information that you use or rely on, which is provided by other Leevers, is at your own risk. Leeveit does not control, check, or approve availabilities, conditions, or nature of listings of all Spaces, nor is it responsible for the accuracy, truth, and completeness of the information provided by the Leevers. It is the responsibility of the Leevers to do thorough inspections, quality checks, and to take the necessary required actions to ensure proper arrangements and get the required satisfactory results from these arrangements.
By agreeing to these Terms and Conditions, you as a Leever, agree to indemnify Leeveit from and against any claims, liabilities, damages, losses, and expenses, including, but not limited to, reasonable legal and accounting fees, or any other expenses arising from breach of contracts, or any other obligation of a User of the Leeveit platform.
- 16.4 Hold Harmless
By using the Leeveit platform, both Clients and Keepers agree to indemnify and hold harmless Leeveit, its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, losses, damages, and expenses (including reasonable legal and accounting fees) arising out of or in any way connected with: (a) the use, condition, or access to the Space, including but not limited to accidents, personal injuries, or property damage; (b) any breach of these Terms and Conditions; or (c) any interactions, transactions, or disputes between Clients and Keepers.
By agreeing to these Terms and Conditions, you as a Leever, agree to indemnify Leeveit from and against any claims, liabilities, damages, losses, and expenses, including, but not limited to, reasonable legal and accounting fees, or any other expenses arising from breach of contracts, or any other obligation of a User of the Leeveit platform.
17. Leeveit Penalty Policy
Late payment penalties apply after a grace period of three (3) calendar days from the billing due date.
Penalty Tiers:
Days 1–3:
No penalty (grace period).
Days 4–6 overdue:
A penalty of 1% of the overdue amount, with a minimum of PHP 10 and a maximum of PHP 100 per day.
7 days or more overdue:
A penalty of 1.5% of the overdue amount, with a minimum of PHP 10 and a maximum of PHP 300 per day.
Penalty Cap:
A maximum penalty of 15% of the overdue amount may be applied within the first 30 days of delay. If payment remains unsettled beyond 30 days, an additional penalty of 0.5% per day shall apply until full settlement is made. The Client acknowledges and agrees to this continuing penalty structure as part of the Terms and Conditions.
All penalties will be automatically calculated and reflected in future billing. Non-payment beyond thirty (30) days may result in contract termination and possible removal of stored items, in accordance with Leeveit’s terms.
Late Extensions:
In the event a client fails to extend or vacate their reserved space by the agreed end date, the following penalty structure shall apply:
• A daily late extension fee of 0.5% of the monthly rate shall be charged, subject to a minimum of ₱10 per day.
• This penalty is capped at 15% of the monthly price per 30-day period of delay.
• Penalties accumulate daily until the extension is confirmed or the space is vacated.
All penalties will be automatically calculated and reflected in the Client’s new payment summary for booking renewals. By using the platform, the Client acknowledges and agrees to these terms as part of the service agreement.
Failure to settle outstanding penalties or complete the extension within a reasonable timeframe may result in contract termination, forfeiture of deposits, and/or removal of stored items, in accordance with Leeveit’s platform Terms and Conditions. Persistent nonpayment may result in termination, as defined under Section 8.5.
Reasonable Commercial Charges:
The Client acknowledges and agrees that the penalties described above constitute reasonable commercial charges and a genuine pre-estimate of the administrative, operational, and coordination costs incurred due to late payments or delayed extensions. These penalties are not intended to be punitive but to compensate Leeveit for the additional efforts required to manage overdue accounts, enforce platform policies, and coordinate with the Keeper and other relevant parties. By accepting these Terms and using the platform, the Client confirms that these charges are fair and reasonable at the time of entering into the agreement. Leeveit is entitled to collect and retain such penalties in accordance with these Terms.
18. Acts of God
Both parties, Client or Keeper, will not be held responsible of breach of Contract, in case of delay or non-performance, when their cause is related to an Act of God, as defined by the jurisdiction of the related Court.
19. Taxes
You understand and agree that you as a Leever are solely responsible for determining your appropriate Tax reporting requirements. Leeveit is not in any way responsible for this, nor does it offer tax-related advice to Users.
20. Final Disclaimer
Leeveit is a neutral technology platform that facilitates introductions between Clients and Keepers. Leeveit is not a party to any contract or agreement between the Keeper and Client, nor does it inspect, warrant, or guarantee the Spaces listed. All use of the platform and any agreements formed are entirely at the risk of the participating parties.